Raise a Support Ticket
Technical help for KC Payroll, Crate Track, KC LanChat, SysLock MDM, KC RDP Suite, and other KC Softwares products. We respond within 1–2 business days.
This form is for licensed customers of KC Softwares in Nalagarh, Himachal Pradesh — the software arm of the DigiTech family (since 2006). We are not the former French publisher of SUMo. Use it when payroll, crate inventory, LanChat, MDM, RDS monitoring, pharma QR, costing, car wash, or VHD backup is already installed and you need a fix, not a new project quote.
Weekday support is 10:00–18:00 IST. Critical “system down” tickets can also be called on +91 98163 63250 or WhatsApp. Office: #82 Himuda Colony, Near New Bus Stand, Nalagarh, Distt. Solan, H.P. 174101. Email rahul@digitechhp.com. New software work belongs on the customer enquiry page.
Please mention the product version, Windows or Android build, and the exact error text. Screenshots and a short screen recording help more than a one-line subject. License keys stay in the ticket for verification and are not published on this website.