Privacy Policy
Last updated: July 2026 · kcsoftwares.in
KC Softwares ("we", "us") operates kcsoftwares.in. This policy explains how we collect and use information when you visit our website or submit an enquiry. KC Softwares is the software arm of the DigiTech family in Nalagarh, Himachal Pradesh, India (since 2006). We are not the former French publisher of SUMo at kcsoftwares.com.
Information we collect
- Enquiry forms: Name, email, phone, company, city, and project details you voluntarily submit.
- Analytics: We record page visits for site improvement, including IP address, page URL, browser type, and approximate location (city / region / country derived from IP — not GPS). If Google Analytics is enabled, additional anonymous usage data may also be collected.
- Live chat: If enabled via Tawk.to, messages you send through the chat widget.
How we use your information
- To respond to your enquiries and provide quotes or support
- To improve our website and services
- To communicate about projects you have requested
Data sharing
We do not sell your personal data. We may use third-party services (email, form hosting, analytics, chat) that process data on our behalf under their own privacy policies.
Data retention
Enquiry records are retained as long as needed for business communication and legal compliance, then securely deleted or archived.
Mobile applications
Our Android apps have dedicated privacy policies required for Google Play:
- KC LanChat Privacy Policy
- Crate Track Salesman Privacy Policy
- KC Car Wash Washer Privacy Policy
- Google Play Console resources
Related policies
Cookies and local storage
The site may store a small amount of data in your browser for theme, form confirmation, or analytics. You can clear cookies and site data in your browser settings. Essential pages (enquiry, support ticket, product guides) still work if optional analytics is blocked.
Security
Enquiry and support forms are sent over HTTPS to our mailer. We do not ask for bank passwords or license secrets in chat widgets. Report a suspected data issue to the email below and we will investigate during Indian business hours.
Your rights
You may request access, correction, or deletion of your personal data by emailing rahul@digitechhp.com.
Contact
KC Softwares / DigiTech
#82, Himuda Colony, Near New Bus Stand, Nalagarh
Distt. Solan, Himachal Pradesh 174101
Email: rahul@digitechhp.com
Phone: +91 98163 63250